Client Onboarding & KYC
Collect, verify and evidence onboarding without the email chain.

The situation
Onboarding is a chase. Documents arrive by email, checks live in a hand-kept checklist, and exceptions are settled in side conversations. Proving the controls were applied takes longer than applying them.
What you end up with
- Document collection and verification in one flow
- Checks recorded against the client record
- Evidence ready before the reviewer asks
As an xApp
Collects, verifies and evidences everything a new client has to provide, and keeps the proof against the client record.
- Replaces
- Onboarding and KYC platform subscriptions
- Application type
- Intake & Case Management
- Typically live in
- 3-4 weeks
- An estimate from this starting point, not a quote.
Out of the box
Each client record opens with its beneficial owners. It requests the documents needed, chases late ones and records every check on the client. Anything that fails goes to an exception queue, where two people make the call and it stays on the file. The full onboarding pack exports for audit in one action, not a week of collation.
- Client and beneficial-owner records
- Document request lists with chase reminders
- Checks recorded against the client, not a checklist
- Exception queue with maker-checker review
- An onboarding pack exportable for audit
What typically gets tailored
Records, request lists, the exception queue and the audit pack are built. What changes is compliance detail: the checks per risk tier, the thresholds between tiers, and who signs off at each. Your current screening provider is connected, not replaced, so that contract stays as it is.
- Your CDD and EDD checklists by risk tier
- The screening provider you already use
- Risk scoring thresholds
- Approval limits per client type
More in Intake & Case Management
Frequently asked questions
The BuildPad Client Onboarding & KYC template is a production-ready application that collects, verifies and evidences everything a new client has to provide, and keeps the proof against the client record. It is a working application rather than a scaffold, and a build starts from it and is tailored to your data, your processes and your rules.
Want this one tailored to you?
We shape this application to your data, process and rules.

