Permit & Licence Processing
Applications, assessment and approval on one governed record.
The situation
An application arrives by form, is assessed over email and approved in a spreadsheet one team can see. The decision is usually sound, but the reasoning is split across all three. A year later, when it is questioned, someone who was not there rebuilds the file from inboxes.
What you end up with
- One record per application, start to decision
- Review steps and sign-offs captured as they happen
- A defensible audit trail without extra bookkeeping
As an xApp
Takes an application from submission to decision on one record, with the assessment steps, the evidence and the sign-offs attached to it.
- Replaces
- Case management and BPM suites
- Application type
- Workflow & Approvals
- Typically live in
- 3-4 weeks
- An estimate from this starting point, not a quote.
Out of the box
Applicants submit through the public form and track progress from their own account. Officers pick it up from a queue and work it through your review stages, attaching evidence and sign-offs as they go. Approval limits apply at signing, so nobody approves past their authority. The audit trail is written as the work happens, so the reasoning is there the day it is asked for.
- Public submission form and applicant account
- Configurable review stages with assignment
- Document upload against the application
- Approval limits and delegated sign-off
- A decision audit trail kept by default
What typically gets tailored
The record, roles and stage engine are built and tested. The work is matching the base to the statute you operate under: the fields assessors need, the stages the law requires, the notices at the end. Most of the estimate goes on that reading, done with your officers, not from a written spec.
- Your application form and eligibility fields
- The review stages your statute actually requires
- Fee calculation and the payment hand-off
- Certificate and notice templates
More in Workflow & Approvals
Frequently asked questions
The BuildPad Permit & Licence Processing template is a production-ready application that takes an application from submission to decision on one record, with the assessment steps, the evidence and the sign-offs attached to it. It is a working application rather than a scaffold, and a build starts from it and is tailored to your data, your processes and your rules.
Want this one tailored to you?
We shape this application to your data, process and rules.