Marketplace · Workflow & Approvals
Permit & Licence Processing
Applications, assessment and approval on one governed record.
The situation
An application arrives by form, is assessed over email, and approved in a spreadsheet only one team can see. The decision itself is usually sound. The reasoning behind it is what goes missing, because it is spread across three places and none of them was built to hold it. A year later, when the decision is questioned, the file has to be rebuilt from inboxes by people who were not in the room.
What you end up with
One record per application, start to decision Review steps and sign-offs captured as they happen A defensible audit trail without extra bookkeeping
As a marketplace item
Takes an application from submission to decision on one record, with the assessment steps, the evidence and the sign-offs attached to it.
Out of the box
An applicant submits through the public form and gets an account to track the application from. Your officers pick it up in a queue, work it through the review stages you define, and attach evidence and sign-offs to the record as they go. Approval limits are applied at the moment of signing rather than checked afterwards, so nobody approves past their authority and corrects it later. The audit trail is written while the work happens, which is why the reasoning behind a decision is there the day it is asked for rather than three weeks after.
What typically gets tailored
The record, the roles and the stage engine are built and tested, so none of what follows is a rebuild. The work is reading the statute you actually operate under and making the base match it: the fields an assessor needs in front of them, the stages the law requires, and the notices that go out at the end. That reading is where most of the estimate goes, and it happens with your officers rather than from a written spec.
Frequently asked questions
What is the BuildPad Permit & Licence Processing template?
The BuildPad Permit & Licence Processing template is a production-ready application that takes an application from submission to decision on one record, with the assessment steps, the evidence and the sign-offs attached to it. It is a working application rather than a scaffold, and a build starts from it and is tailored to your data, your processes and your rules.
How long does a Permit & Licence Processing build take?
A Permit & Licence Processing application built from the BuildPad template typically takes 3-4 weeks. That is a working estimate rather than a quote, and it depends on how much of your process differs from the base.
What does the Permit & Licence Processing template include out of the box?
The BuildPad Permit & Licence Processing template ships with public submission form and applicant account, configurable review stages with assignment, document upload against the application, approval limits and delegated sign-off and a decision audit trail kept by default. Role-based access control, policies, permissions and audit logs are part of every BuildPad build as well.
Can the Permit & Licence Processing template be tailored to our process?
Yes. What usually gets tailored on a Permit & Licence Processing build is your application form and eligibility fields, the review stages your statute actually requires, fee calculation and the payment hand-off and certificate and notice templates. The data model, the roles, the workflow and the audit trail are already built and tested, which is why the estimate is weeks rather than quarters.
What software does Permit & Licence Processing replace?
The BuildPad Permit & Licence Processing template typically stands in for case management and BPM suites. Instead of a per-seat subscription shaped around someone else's process, you get an application shaped around yours, running in your own cloud, with the source code yours to keep.